Please either email us or use our Contact Form. We will then get back to you with more information and tour times (Please remember to check you 'junk email' folder for a reply). Once a booking is confirmed we will send you an email which contains a link to make secure credit/debit card payment.
How many people do you take per group?
Our normal tours are capped at 8 people; however, we can also cater for bigger groups. We also offer private tours.
Do we need to have any riding experience?
No experience is necessary, however we will need to know your Age, height, weight, and experience level to pair you with the right horse.
Is there a minimum age?
The minimum age for our group tours is 8 years old, however kids under this age may still be able to ride on private tours. Please note that there is a minimum height of 125cm. Please contact us for more information.
Are you open every day? What time are your tours?
We ride 7 days a week, by appointment only. Our ride times vary daily, please contact us for more information.
How much deposit is required to make a booking? Do you offer refunds?
Full payment is required to confirm a booking. No refund will be given for cancellations within 14 days your ride.
Do we need travel insurance to ride?
We recommend that you take out personal travel insurance (that includes horse riding) or have private health insurance.
Do you ride in the rain?
All tours go ahead unless deemed unsafe by our staff. Generally, we’ll ride in light rain but if the wind is too strong or there’s lightning, we might choose to postpone your tour.
What time should we arrive?
Please arrive 5 minutes before your scheduled time. When you arrive, please stay near the shack in the 'safe zone' away from the horses and wait for one of our staff to come greet you. If coming from out of town, please allow adequate travel time as traffic coming into Byron Bay can get bad. We are unable to wait if you are running late.
What should we bring?
Please wear long pants and enclosed shoes. We also recommend bringing sun cream (if it’s hot!) and a rain jacket (if it looks like it might be wet!). We supply helmets (note Helmets are compulsory). We also have some riding boots available but please bring enclosed flat shoes.